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CERRS

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Frequently Asked Questions

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Only a skilled document editor will modify your document as part of our professional service. Our document editors have extensive training in research and scientific editing and are subject-matter specialists. You can view their profiles on our team page on the website. Also, you may use the Customer Questions service to ask any questions you may have and consult these experts even after the change.

Yes, of course, we edit references; this is part of our standard editing service. Please be aware that the number of words in your references will be added to the total. Also, if you'd like, you can opt to omit references.
References will be modified to comply with the required style for the journal of your choice. But our editors won't change the format itself to accommodate, say, Harvard and Vancouver styles. If you need this service, it is available as part of the CERRS Flexible services.
We are aware that many authors decide to create their citations and references using reference management programs like Mendeley or Endnote. We can't promise that our editors will have the tools necessary to use these apps to alter your references. We won't be able to alter the references in these circumstances since any revisions would be lost if the citations or references were later generated again. If you want the editor to work on your references before you submit your manuscript for editing, we advise that you uninstall any reference management software.

Yes. To find the best journal for your article, we provide an independent journal selection service. An editor with subject-matter knowledge will review your paper as part of this service, and they will give you a report outlining four or five potential journals for your work. Achieving the ideal mix between impact factor and likelihood of acceptance, our editors independently choose journals based on the topic of your work, your target journal impact factor, and your targeted readership. For further information feel free to ask on contact page. 

Depending on your needs and those of your chosen target journal, any of our editors can edit in either British or US English. When you upload your paper, if you have a preferred style, do let us know.

Yes. All of our editors are contractually obligated to maintain the confidentiality of academic paper content, and all papers and personal data are stored on secure servers.

Customer satisfaction is a top priority for CERRS. Please let us know if there is anything we can do better; you can reach us at support@cerrsltd.com. If there is a problem with the work that has been done, we will immediately look into your concerns and take all necessary action to resolve them.

No. Currently we are only translating documents which are in English or Bangla.

If the editor has not yet started editing your manuscript, then you may modify the type of editing service. Your ability to change the type of service will be limited if the editor has already started revising your text. If you would like to switch the editing service, kindly get in touch with your client manager.

Yes, as soon as we receive a payment, we send an email to confirm it.

Simply click the Order Now button after reading the description of the product. After that fill in your contact information and payment details to confirm your order! Finally, take a seat and unwind. Within the specified time frame, your ordered product will be delivered to you.

For Bangladeshi users, our preferred payment methods include bKash, Nagad, Rocket, and Upay. We also accept Visa, Master Card, and American Express. For international users, our preferred methods of payment include Visa, Master Card, and American Express. CERRS has a secure credit card processing system provided by the aamarPay gateway system.

Yes! CERRS encrypts all communications between your computer and our website with 256-bit SSL or a higher level of encryption. This is comparable to the strength of the best retail establishments and ATMs.

Our website is meticulously designed for user-friendliness, enabling effortless order placement through a seamless process. We strive to ensure a smooth and efficient experience for all users. Simply select the primary service category from our home page that you believe best suits your requirements. You'll then be given a number of choices. Choose the one you feel is best for you by clicking it. Simply click the “Order Now” button for fixed-price service, “Calculate & Order” button for variable-price type service, or “Request Quote” for a customized service request. Upload the files for your order (if necessary), add any special instructions, and then fill in your contact and payment details to confirm your order! Within the time frame you specified, the service you ordered will be delivered to you. 

Here are the steps to order services from CERRS seamlessly:

Step 1: Navigation to the CERRS Website

Step 2: Service Category Selection

Step 3: Service(s) Selection

Step 4: Reviewing Shopping Cart

Step 5: Reviewing Checkout Page

Step 6: Payment

If you still face difficulties, or for further details, please visit https://cerrsltd.com/how-to-order.

Based on word count and turnaround time, we have a simple pricing structure. If you want to check word count in MS Word, select Word Count from the Tools menu or Review tab. Make sure the box to include footnotes and endnotes in the word count is checked if you want your footnotes and endnotes to be edited. Simply choose the most appropriate service from our home page, enter your word count, and use the instant quote widget to generate a free quote to find out the cost of your document.

If you have more questions or need further assistance, do not hesitate to contact our support team at support@cerrsltd.com or use our Contact Form.